112The greatest recognition is the satisfaction of our customers

Since 2015, we have regularly asked our customers for feedback in order for cooperation to develop business software, improve the quality of service, and make the online customer support environment more user-friendly.

On requesting feedback, we use the Net Promoter Score methodology. The Net Promoter Score is a fast and convenient measurement methodology for customer relationships that is based on a simple question: "How likely would you recommend Excellent as a business software vendor to your friend or colleague?" It enables to get precise feedback on both the company and a specific customer service specialist in each case, which in turn provides an excellent opportunity to develop both the overall offer and the skills of the individual.

We want to work with our customers to build the best service culture and treat our customers so that they would recommend us to their friends and colleagues.

International recognition

2018

Bronze Stevie Award "Best New Product or Service of the Year - Software - Cloud Enterprise Resource Planning (ERP) Solution"

2017

Bronze Stevie Award "Best New Product or Service of the Year - Software - Cloud Enterprise Resource Planning (ERP) Solution"

2017

Bronze Stevie Award "Best New Product or Service of the Year - Software - Cloud Enterprise Resource Planning (ERP) Solution"

2016

CV Nordic Business Awards 2016
Category: Best Business Productivity Software Manufacture 2016

2015

Bronze Stevie in the Software - Mobile Applications and Solutions category at the Best New Product or Service of the Year

2012

Small or Medium Business Product of the Year

2012

Most Innovative Company of the Year

2011

Enterprise Product of the Year

2011

European IT Excellence Awards Winner

2010

European IT Excellence Awards Finalist